Frequently Asked Questions
We have gathered the most useful information to help you organize your stay easily and without unexpected issues. If you can’t find the answer you’re looking for, we are always available to assist you.
Booking and conditions Arrival and stay Rooms Services and comforts Restaurant and meal plans Families and children Location and transport
Booking and conditions
❓ How can I book?
You can request a quote via the contact form, phone or WhatsApp. You will receive a personalized offer shortly.
❓ Is a deposit required?
Yes, a deposit is required to confirm the booking. All details will be clearly communicated at the time of booking.
❓ What is the cancellation policy?
Conditions vary depending on the period. In case of cancellation communicated in advance, the deposit can be reused for a future stay according to the terms specified at the time of booking.
❓ Can prices vary?
Yes, rates may vary depending on the period and availability. Booking in advance often allows you to access the best conditions.
Arrival and stay
❓ What time are check-in and check-out?
Rooms are generally available from 1:00 PM. On the day of departure, we kindly ask you to vacate them by 10:00 AM to allow proper preparation for the next guests.
❓ Is it possible to arrive before the scheduled time?
Yes, you can arrive earlier and use the common areas. If your room is already ready, we will be happy to give it to you immediately.
Rooms
❓ Do the rooms have a balcony?
Yes, all rooms have a balcony. Double rooms with a large sea-view terrace of about 15 sqm are also available, ideal for those who want even more space and a pleasant sea view.
❓ Do all rooms have a shower box?
Yes, all rooms are equipped with a shower box.
❓ Do all rooms have air conditioning?
Yes, all rooms are air-conditioned to ensure the ideal temperature at all times, even during the hottest summer days.
Services and comforts
❓ Is parking available?
Yes, we have a private parking area located next to the property (paid service).
❓ Are pets allowed?
We welcome small and medium-sized pets. We kindly ask you to inform us at the time of booking.
❓ Does the hotel have Wi-Fi?
Yes, the connection is available throughout the property.
Restaurant and meal plans
❓ Are alternatives available for dietary needs?
We always try to meet our guests’ needs. We kindly ask you to inform us of any requirements in advance.
❓ What does the All Inclusive plan include?
In addition to full board, it includes drinks during meals and beach service. Details will always be specified in your quote.
❓ Which drinks are included in the All Inclusive plan?
During meals, the following are included: orange soda, cola, white wine (still and sparkling), red wine and beer.
Families and children
❓ Is the hotel suitable for families?
Yes, we offer services dedicated to children, play areas and entertainment for both kids and adults.
❓ Are there discounts for children?
Yes, we apply discounts based on age and room arrangement. You can find all details on the Prices page or by requesting a quote.
Location and transport
❓ How far is the hotel from the sea?
The hotel is located a short distance from the beach (about 200 meters) and can be easily reached on foot in a few minutes.
❓ Is it easy to get around without a car?
Yes, there are public transport stops nearby that conveniently connect the main locations in the area.
Didn’t find the answer you were looking for?
Contact us with no obligation: we will be happy to help you organize your stay.
Contact us
Contact us with no obligation: we will be happy to help you organize your stay.
Contact us
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